Privacy Policy

Effective Date: JULY 3, 2024

1. Introduction

Welcome to thethousand.es, operated by Uttopion SL (CIF B88627939). At Uttopion SL, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

2. Information We Collect

We may collect and process the following personal data about you:

• Personal identification information (name, email address, postal address, phone number).
• Payment information (credit/debit card details or other billing information).
• Technical data (IP address, browser type, operating system).
• Information about your visit (referral URL, date and time of visit, products viewed or searched for, page response times, download errors).

3. How We Collect Your Information

We collect information in various ways:

• Forms: Directly from you when you register on our site, place an order, subscribe to our newsletter, or interact with us in any other way. Users are required to provide their name and email address whether they wish to be contacted by us or to reserve tickets for the experience.
• Google Analytics: Through the use of cookies and similar technologies to collect data about your use of our website and gain insights into the profiles visiting our site and interested in our services.

4. Use of Information

We use the information collected for the following purposes:

• To process and manage your orders and ticket reservations.
• To send updates, newsletters, and promotions.
• To promote the experience within Uttopion and provide commercial and brand information.
• To improve our website and services.
• To comply with our legal and regulatory obligations.

5. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers who help us operate our website and provide our services, such as payment processors and delivery companies.
• When required by law or in response to a legal process.
• To protect the rights, property, or safety of Uttopion SL, our customers, or others.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. We use Google Analytics to collect information about the profiles visiting our site and interested in our services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Security of Information

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

You have the right to access, correct, update, or request the deletion of your personal information. You can also object to the processing of your personal data or request the restriction of such processing. To exercise these rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us:

Uttopion SL
Email: hola@thethousand.es
Address: Calle Rodríguez San Pedro 2, planta 6, oficina 606, 28025, Madrid
Phone: 630245000